Now here’s a first — crooks who realize the importance of customer service. It’s the latest twist in the global CryptoLocker ransomware attack. This diabolically nasty malware locks up all of the ...

The best way to contact eBay customer service is through their online help center, but you can call their fraud assistance ...

Customer service sets great businesses apart from the rest by ensuring buyer satisfaction. Happy customers are often repeat customers, requiring no additional cost-of-acquisition expenses. Keeping ...

AUSTIN, Texas (AP) — The Texas Department of Transportation is shutting down its toll tag customer service and website Friday for a thorough upgrade to debut next week. A TxDOT (tex-dot) statement ...

The inspector general finds eye-popping new costs in the overhaul of the city’s website that, strangely, has it running on a soon-to-expire content management system.

For the last few days, an “internal systems issue” has left many of the services and websites operated by satellite television provider and Sling TV owner Dish Network inaccessible. The outage started ...

In a lawsuit filed in a federal court in Maryland on Monday, Democracy Forward said SSA did not respond to multiple records ...