Discover the leading conversational AI platforms transforming enterprise customer interactions in 2026 with advanced features and capabilities.

VVater announced a multi-year, multi-million dollar agreement to provide advanced onsite water treatment for a major food and ...

The Crown Coins casino support service has been one of the many reasons why this sweepstakes site is well-known in the US. That gives players security, comfort, and confidence in gaming, assuring ...

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UK: South Western Railway has worked with Route 101 to roll out a replacement customer relationship management platform based on Zendesk Suite Enterprise and SweetHawk SuperSuite. This has replaced a ...

The Deputy CISO blog series is where Microsoft Deputy Chief Information Security Officers (CISOs) share their thoughts on what is most important in their respective domains. In this series, you will ...

Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Jyoti Mann Every time Jyoti publishes a story, you’ll get ...

Experts say the vulnerability in Lenovo’s GPT-4-powered chatbot reflects a broader enterprise trend: deploying AI tools without applying the same security rigor as traditional applications. Critical ...

AUSTIN (KXAN) — The Texas Office of the Attorney General unveiled a new child support system meant to improve efficiency and streamline case processing. The agency launched ChAMP — short for Children ...

Authorities in west Houston are searching for Thomas Williams, a 78-year-old Black man also known as Eugene, who went missing on Saturday evening. Read full article: Authorities search for missing ...