Phone scams are nothing new, and hopefully you already know that an unsolicited call from someone claiming they want to fix your computer is a sure-fire scam. But even if you're aware of these phone ...

Computer maker Dell is asking for help in an ongoing probe into the source of customer information that appears to have somehow landed in the laps of fraudsters posing as Dell computer support ...

Dell customer service support is based in India. It wouldn't be a leap to assume that someone there with access to the relevant customer service database has sold this information to the scammers, who ...

A number of Dell customers claim to have been contacted by scammers who had access to specific customer information that should have only been available to Dell. The company says it hasn't been hacked ...

Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC makers, as well as the consumer electronics industry. She's also one of the hosts of CNET News' Daily Podcast. In her ...

Computer maker Dell faced a huge security challenge after a cyberattack stole information for approximately 49 million customers. Dell confirmed that the type of information stolen includes people’s ...

Earlier this week a pattern of yellow, green, violet, and turqoise lines more or less spontaneously appeared on the monitor of my Dell laptop. While spectacular in their own right, the lines made it ...

U.S. consumers lambasted Dell Inc. for poor customer service in a survey conducted last quarter, sending the world’s largest PC vendor into a virtual tie with the rest of the PC market behind the ...

Just before Thanksgiving, you announced that Dell is pulling back its commitment to overseas customer service. That's a good thing, because my recent experience with your once-vaunted customer service ...