Here are 8 strategies to help a business master the art of making digital interactions feel human and genuinely helpful.

Alyssa Thomas had a 20 points, 11 rebounds and 11 assists in her fifth career playoff triple-double, and the Phoenix Mercury advanced to the second round of the WNBA playoffs by eliminating the ...

The Las Vegas Aces move on to their third WNBA Finals in four years after beating the Indiana Fever in overtime of Game Five of the WNBA Semi-finals 107-98. Democrats float RIF reversals as shutdown ...

A federal judge agreed Monday to temporarily suspend the Trump administration’s plan to eliminate hundreds of jobs at the agency that oversees Voice of America, the government-funded broadcaster ...

President Donald Trump's recent move to target universities like the University of Virginia and George Mason University over diversity, equity and inclusion (DEI) programs is a mistake. As a lifelong ...

PHOENIX— The Phoenix Mercury are headed back to the WNBA Finals. The No. 4 seed Mercury completed a double-digit comeback to defeat the No. 1 seed Minnesota Lynx 86-81 in Game 4 at PHX Arena on Sunday ...

When NASCAR first convened a committee in February to gather feedback on the future of its championship format, only one person advocated for eliminating NASCAR’s playoff system altogether. But in the ...

Relentless coughing echoes through the Mumbai suburb of Govandi, where families live cramped under tarpaulin and salvaged wood. The narrow lanes are waterlogged and airless, and here in India’s ...

“Do we think there will be fewer agents? Yes. But a fully agentless future is not going to happen,” Gartner’s Kathy Ross said. Despite speculation that AI will replace human customer service agents, ...

Will this be the House of the setting sun for the Agency for Healthcare Research and Quality? The Trump Administration has been trying to eliminate AHRQ, the one federal agency responsible for ...

The Office of the Comptroller of the Currency said it would move to eliminate what’s known as debanking following calls from some industry groups and Republicans to end a practice critics have viewed ...

PBS informed 34 staffers Thursday they were being laid off as part of a broader downsizing effort that's resulted in 100 jobs being cut in recent months. The cuts were triggered in part by the Trump ...