After seeing how convenient it was for one of his clients to get a battery changed, a roofer is considering whether to buy a Tesla. TikTok user TikTok Roof Daddy (@tiktokroofdaddy) spends his time ...

When a customer service representative answers the phone, the customer should be able to hear a smile in the representative's voice. The service associate gives her name, thanks the customer for ...

As an online vendor, serving your customers well goes beyond merely completing a sale; it involves building trust, loyalty, and long-term relationships. Whether you’re selling a product or providing a ...

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

Many apartment operators pay renewal bonuses to their on-site staff, and if an act of kindness makes a resident more likely ...

Telecom networks are set to become self-healing and customer services will improve with artificial intelligence. India is working with the ITU to harmonize AI and telecom developments. The country is ...

ARE you fed up of your boring 9 to 5 and feel like there’s no way out? It’s time to apply for a “second-act” job NOW. A ...

MATTOON -- Kermit Speer, who died Tuesday at age 91, was known for co-founding the Rural King company and being a philanthropist, but also was an avid golfer. Bill Hamel, retired publisher of the ...

Ignatian Volunteer Corps has partnered adults 50 years of age or older — many who are retirees — with organizations supporting people in need.

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...