Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

For athletes seeking Mountain East Conference weekly superlatives, it was a good week to be from schools whose initials are ...

Under Armour allegedly faces massive data breach affecting 72 million customers after hackers posted records online following ...

"Hearst Magazines and Yahoo may earn commission or revenue on some items through these links." Personally, I could use a reset button for a lot of things: like for that time I chopped all of my hair ...

Forbes contributors publish independent expert analyses and insights. Davey Winder is a veteran cybersecurity writer, hacker and analyst. This surprise Instagram message could signal an attack attempt ...

The company claims there was no breach of its systems. The company claims there was no breach of its systems. is the Verge’s weekend editor. He has over 18 years of experience, including 10 years as ...

The cybersecurity company Malwarebytes just noticed something unpleasant happening over on the dark web: Cybercriminals stole the sensitive information of 17.5 million Instagram accounts, including ...

Add Yahoo as a preferred source to see more of our stories on Google. The article itself brought a massive amount of buzz, and Anderson’s photos raised that to a nuclear level, with harsh lighting, ...

When Microsoft’s security systems detect something unusual, such as multiple attempts to sign in, whether by you or someone else, they act like a watchful guard. To protect your account, they may ...

A high-flying exec at a multimillion-dollar firm raped his assistant and choked her — telling her she was “sweeter when half-conscious” — in a revolting “Mad Men’’-like office environment, according ...