Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

In the hospitality sector, dealing with difficult customers is not just a challenge; it's an opportunity to shine and secure a promotion. Your ability to handle these situations with grace and ...

A survey by Perceptyx found that 53% of public-facing workers have recently encountered customers who were verbally abusive, ...

One partner at a store in Florida who has taken the training said it provided clear guidance on how to handle difficult customers. "If there's a situation that's escalating, move it aside ...

In order to compare the two, it’s important to figure out just how to judge the quality of a self-driving system.

Do you work for a “difficult” manager ... I've noticed something fascinating about how we handle challenging boss relationships – and more importantly, how the most successful people ...

It can be mentally, emotionally and psychologically draining to deal with a stubborn ... “Not always. Many difficult people lack self-awareness about their behavior and its impact on others.