Recent changes to the federal student loan system have made it difficult for some borrowers to get accurate information on their accounts. Experts shared tips on how to get someone on the phone who ...

LaToya Irby is a credit expert who has been covering credit and debt management for nearly 20 years. She's been quoted widely in national publications, and her work has been cited in several books.

Student loan borrowers who haven't paid their debt now face seeing their wages garnished, Social Security benefits reduced, and more as debt collection resumes in 2025. A five-year break that began as ...