Amazon confirmed that its cloud services unit, AWS, was experiencing disruptions that impacted multiple websites and apps, including Snapchat.

A widespread outage has hit Amazon Web Services (AWS), disrupting major websites and apps around the globe. The issue, centered in AWS’s US-East-1 region, began around midnight EST, causing server errors, timeouts and failed connections. The website health tracker Downdetector lit up as users reported issues en masse.

One of the many online services impacted by the October 20, 2025, internet outage was Venmo. Get a restoration update on the payment app here.

A huge internet outage has hit dozens of websites with banks, phone companies and major retailers among those affected. Downdetector is reporting a massive spike in reports about service issues involving a host of sites. They include Amazon Web Services, Lloyds Bank, Snapchat, Zoom, Roblox, HMRC and Fortnight.