BTIG analyst Peter Saleh recently conducted a round of checks with McDonald’s franchisees. Among the findings was a 24-store test of drive-thru voice ordering in Illinois. Operators shared with Saleh ...

McDonald’s is ending its AI order-taking technology at the drive-thru. The fast-food giant partnered with IBM to pilot the innovation. Although the current experiment is ending, McDonald’s said it’s ...

McDonald's (NYSE: MCD) recently announced that it was ditching its artificial intelligence (AI)-powered voice ordering technology powered by International Business Machines (NYSE: IBM). Instead, the ...

McDonald's is trying to make fast food more futuristic. Credit: Alex Tai/SOPA Images/LightRocket via Getty Images If you thought we had perfected fast food ordering, think again. McDonald's is going ...

When McDonald's spent over $300 million on big-data-crunching startup Dynamic Yield earlier this year, the move came as something of a surprise. The follow-up should not. Today the Golden Arches ...

It might not be long before you can place a McDonald’s drive-through order by talking to a machine. The burger chain announced Tuesday that it is acquiring a Bay Area voice-recognition startup called ...