Microsoft 365 Gets Redesigned Icons: Here's Your First Look at the New Logos You’ll find the iconography on your Windows PC will update over the coming weeks. Nine of the core Microsoft 365 services ...

Are you getting the most from PowerPoint for Microsoft 365 in Windows? Learn about the key new features in Microsoft’s powerful presentation app. Need to create and share a presentation? If so, you ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft Power Automate is a versatile tool designed to automate repetitive tasks and streamline workflows across Microsoft applications and third-party platforms. If you ever found yourself bogged ...

There are countless ways to communicate electronically, including texting, social media, chat apps, team task managers, and videoconferencing software. Given the myriad ways you can get in touch with ...

Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

The Microsoft Dynamics 365 Contact Center is transforming customer engagement through Generative AI technology across various communication channels. It serves as an Copilot-first contact center as a ...

Microsoft 365 is the brand’s suite of cloud-based productivity apps that can be used for word processing, group collaboration, data analysis, presentation development, storage, and email. Many may be ...

On June 4, 2024, we introduced the latest milestone in our journey towards modernizing customer engagement: Microsoft Dynamics 365 Contact Center, a Microsoft Copilot-first contact center solution ...