If you’re measuring employee engagement and performance by productivity and output, you may not have an accurate picture of your employees’ desire to stay put and plugged in. With the quit rate at all ...

Want to know what your customers really think? The answers to improving customer experience may lie within your NPS score and one simple question. How do your customers really feel about your company?

The Net Promoter Score (NPS)—the biggest example of management snake oil ever created—has finally run its course. An article titled Net Promoter Score 3.0 in the Harvard Business Review asserts: “Self ...

Net promoter score in SaaS measures customer loyalty based on their likelihood to recommend a product or service, scored on a 0 to 10 scale. Net Promoter Score is a widely adopted customer ...

As a business owner, it’s important to understand how your customers perceive your brand. One way to gauge your customers’ perception and opinion of your company is by interacting with them on social ...

I believe today’s customer journey has become too complex and nuanced than this measurement can handle on its own. The Fast Company Executive Board is a private, fee-based network of influential ...

The true drivers of brand preference are hidden from view. Most current marketing approaches don’t reveal them. Companies are spending millions of dollars to understand consumer motivations but still ...

NEW DELHI: From 2024-25, academic session scores from the National Eligibility Test (NET) will be used for PhD admissions, announced the University Grants Commission (UGC) Chairman, Prof. M. Jagadesh ...

The National Testing Agency (NTA) is expected to soon release the UGC NET December 2023 Answer Key. Candidates can download the answer key from the official website at ugcnet.nta.ac.in. The UGC NET ...

Over-attempting in UGC NET can silently reduce your final score despite zero negative marking. Learn how excessive attempts ...