At a startup office in Bengaluru, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans.The company, LimeChat, has an audacious goal: ...

AI chatbots are transforming India’s $283-billion tech sector, replacing call-centre workers and redefining the nation’s role ...

IBM Agents Built Directly in Oracle Fusion Applications The new agents from IBM Consulting are built with Oracle AI Agent ...

Business process management employs 1.65 million workers in call centres, payroll, and data handling in India. Hiring has ...