The new wave of artificial intelligence looks intimidating from the outside, but the reality is that most of the power is now ...

Thank you, Charles. As we continue to purposely engineer our work to drive higher automation, a lower cost to serve, and improve customer outcomes, all of this is aimed at building the best model for ...

The cloud can help your business grow. Learn what the cloud is, the benefits of cloud services and software, and how much cloud services cost.

Gateway Commercial Finance reports on 10 tactics for improving cash collections in February, a challenging month with fewer days.

ZoomInfo reports a growing demand for GTM engineers, pivotal in automating revenue operations, with competitive salaries and high impact across sales and marketing.

Restaurant technology has entered a new phase, defined less by individual tools and more by intelligent systems that connect ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

At its heart, Pipedrive is built around the visual sales pipeline. This standout feature allows users to easily track and manage deals through different stages with a simple drag-and-drop interface.

AI is helping the accounting industry by doing the "boring stuff." That's a great start, but CPAs are now interested in ...

You should look for a “sell-through rate” of at least 60 to 70 percent within the first 30 days of a launch. If you reach this goal and have low return rates, it is usually safe to place a larger ...

RainFocustm, provider of the next-generation event marketing platform, today announced RainFocus Nexus, an intelligent collaboration system for event marketing workflows. Unveiled during the keynote ...

Discover the leading conversational AI platforms transforming enterprise customer interactions in 2026 with advanced features and capabilities.