Salesforce on Tuesday introduced Salesforce Customer 360, a unified customer ID that connects profile data across its Sales, Services, Commerce and Marketing cloud product suites. “There are so many ...

Salesforce’s EVP and chief digital officer Joe Inzerillo reflects on lessons and missteps from the company’s first year as customer zero of the agentic AI platform. The Salesforce Agentforce agentic ...

Hackers claim theft of 1 billion records from Salesforce databases. Major firms like Google, Qantas, and TransUnion confirm breaches. FBI says attackers used vishing, not Salesforce vulnerabilities. A ...

We've updated our page on Agentforce with details on new vibe coding tools and agents. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

One billion Salesforce customer records are allegedly up for grabs on the dark web unless a ransom is paid to the hackers behind the leak. Credit: Jakub Porzycki/NurPhoto via Getty Images Does your ...

Salesforce, Inc. (NYSE:CRM) ranks among the best fundamental stocks to buy right now. Salesforce, Inc. (NYSE:CRM) presented a strategy vision focused on business transformation and AI integration at ...

Salesforce Inc. has been at the forefront of the race to adopt agentic artificial intelligence over the past six months or so, with its Agentforce platform spearheading a push to accelerate automation ...

A sophisticated cyberattack has embroiled a chunk of corporate America this year, in which hackers gained access to companies' Salesforce accounts and then grabbed reams of customer data. Now, a cadre ...

A sophisticated cyberattack has embroiled a chunk of corporate America this year, in which hackers gained access to companies’ Salesforce accounts and then grabbed reams of customer data. Now, a cadre ...

Following more AI announcements at its AI Summit last week, we speak to Adrian McDermott, CTO of Zendesk, about the fundamental changes he sees AI bringing to the customer service role. Read more ...