Abstract: Salesforce Einstein, along with advanced artificial intelligence (AI) technologies, revolutionizes conventional marketing operations into intelligent, data-driven tactics. By integrating ...

Salesforce has signed a definitive agreement to acquire Qualified, a provider of agentic AI marketing solutions designed to engage and convert inbound B2B buyers. The move extends Salesforce’s agent ...

Salesforce has struck an agreement to acquire Qualified, a seven-year-old startup that helps Salesforce customers generate sales leads from their websites. Terms weren’t disclosed, but Salesforce is ...

Monday - Friday, 6:00 - 7:00 PM ET In a Thursday interview with CNBC's Jim Cramer, Salesforce CEO Marc Benioff suggested AI technology bolsters his company's products. Salesforce stock has declined ...

When a customer files a claim, that moment can make or break their experience with your company. A smooth, easy process turns people into loyal fans. A slow, confusing one leaves them frustrated and ...

Another day, another third-party scare in the Salesforce ecosystem. Salesforce confirmed that it is investigating “unusual activity involving Gainsight-published applications connected to Salesforce,” ...

Salesforce Inc. today announced the release of new deep observability tools to handle the growing need to provide management and maintenance of artificial intelligence agents after deployment. The new ...

Salesforce research into how CIOs are using agentic AI has found the technology to be making their roles more strategic than ever within their businesses. The customer relationship management (CRM) ...

Salesforce has entered into a definitive agreement to acquire Israeli startup, Doti, aiming to enhance AI-based enterprise search capabilities offered via Slack. The demand for efficient data ...

Salesforce failed to address the massive wave of OAuth breaches at its Dreamforce conference, but securing third-party authentication is paramount for the agentic future it seeks. Salesforce’s 2025 ...