With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Salesforce says it revoked refresh tokens linked to Gainsight-published applications while investigating a new wave of data theft attacks targeting customers. The cloud-based software company noted ...

Oct 14 (Reuters) - Salesforce (CRM.N), opens new tab expanded partnerships with OpenAI and Anthropic to integrate their frontier AI models into its Agentforce 360 platform, aiming to deliver ...

We’ve updated our page on Agentforce with details on new observability tools for Agentforce 360. Since its launch at the Dreamforce conference in September 2024, Salesforce Agentforce changed the ...

As artificial intelligence, automation and digital platforms reshape markets, the need for an agentic enterprise — one that can anticipate, respond and adapt faster than rigid legacy structures — has ...

The FBI has issued a FLASH alert warning that two threat clusters, tracked as UNC6040 and UNC6395, are compromising organizations' Salesforce environments to steal data and extort victims. "The ...

The U.S. Federal Bureau of Investigation (FBI) has issued a flash alert to release indicators of compromise (IoCs) associated with two cybercriminal groups tracked as UNC6040 and UNC6395 for ...

Proofpoint, SpyCloud, Tanium, and Tenable confirmed that hackers accessed information stored in their Salesforce instances. Cybersecurity firms Proofpoint, SpyCloud, Tanium, and Tenable have confirmed ...

The summer of tech layoffs doesn’t seem to be coming to an end. Almost 200 Seattle-area tech workers were laid off this week in waves of workforce reductions from business-software maker Salesforce ...

Salesforce is the world’s most popular CRM with good reason. Our testing found it to be one of the best CRMs on the market, with robust analytics, helpful customer support tools, and a bevy of ...

Last week, Salesforce and ServiceNow invested $1.5 billion in Genesys, a customer experience vendor that built its business powering contact centers. Genesys was one of the pioneers of cloud-based ...