Business process management employs 1.65 million workers in call centers, payroll, and data handling in India.

LimeChat competes with other AI companies like Haptik, which was acquired by Reliance Industries in 2019. Haptik’s AI agents ...

The San Francisco-based firm has told ICE that it could use A.I. to help the agency nearly triple its staff. The company’s ...

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and ...

Business process management employs 1.65 million workers in call centres, payroll, and data handling in India. Hiring has ...

Microsoft, OpenAI and Anthropic are providing millions of dollars for AI training to the American Federation of Teachers, the country’s second-largest teachers union. In exchange, the tech companies ...

Microsoft ended support for its older OS on Oct. 14, but there are three ways to extend critical security updates and remain on Windows 10 for another year. Two options are free. Don't miss out on our ...

Well-designed IVRs resolve issues, reduce cost and leave customers with a positive impression. Poorly designed ones create ...

Microsoft ends support for its older OS today, but there are three ways to extend critical security updates and remain on Windows 10 for another year. Two options are free. Jibin is a tech news writer ...

Opening Bid Unfiltered is available on Apple Podcasts, Spotify, YouTube, or wherever you get your podcasts. AI development is ...

The third edition of the Summit debuts the Future of Food Waste Forum, presented by Nicor Gas, spotlighting Chicagoland's position as the nation's #1 food ...