Ongoing evolution in the retail industry—including near-global access to the Internet and speedy adoption rates of smartphones—is forcing retailers to create a brick-and-mortar shopping experience ...
To be a marketer in 2023 is to grapple with a plethora of constant and seemingly contradictory truths — time spent online continues to rise, but brick-and-mortar is forecasted to bounce back. The ...
2014 is a year for exciting and delighting customers on their terms – every time, everywhere. The strategy to embrace is omni-channel – ensuring you have a way to deliver brand experience, engagement, ...
The retail industry is undergoing a remarkable transformation, presenting a host of new challenges and opportunities for many businesses, including those new to retail. Two significant themes that ...
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Macy's Digital Acceleration Strengthens Omni-Channel Growth Momentum
Macy’s Inc. M strengthened its digital presence in the second quarter of fiscal 2025, with online growth emerging as a core element of its Bold New Chapter strategy. Its Go-Forward business, ...
Omnichannel is the white whale of the retail sector. But as the vision for omnichannel enters its third decade, the question remains whether new technologies and a relentless retailer focus on ...
A Google report, The New Multi-screen World: Understanding Cross-Platform Consumer Behavior showed that 90 percent of consumers surveyed reported using more than one device -- whether that meant a ...
Customer experience is the most vital aspect that needs to be positive in order to be successful in the market. When we discuss customer experience, the term Omni-channel has emerged to be one of the ...
SCOTTSDALE, Ariz. & ARMONK, N.Y.--(BUSINESS WIRE)--JDA Software Group, Inc., and IBM (NYSE: IBM) today announced an initiative to provide solutions that help organizations deliver engaging customer ...
More than eight in 10 agencies (81%) will increase tech investments in 2017, with 75% saying they will focus on personalization and customer journeys, according to research by omni-channel provider ...
Born into a fully digital world, Generation Z is emerging as a key demographic in the automotive market. While their car-buying journey starts online with configurators, virtual test drives and ...
SAN FRANCISCO--(BUSINESS WIRE)--PredictSpring, a leader in omni-channel commerce and modern POS technology, today announced that The Lovesac Company, (Nasdaq: LOVE) the home furnishing brand best ...
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