Alton Locklear returned home from his latest Royal Caribbean cruise with a $16,000 diamond necklace he purchased on the ship. But all was not as it seemed. He says salespeople inside the Effy jewelry ...

Expensive car rental mistakes are easily avoidable with just a little research and preparation. Yet week after week, the Consumer Rescue case files show that many car rental customers do neither. By ...

Expensive car rental mistakes are easily avoidable with just a little research and preparation. Yet week after week, the Consumer Rescue case files show that many car rental customers do neither. By ...

Medicare beneficiary Thomas Devich did everything right. He read his Annual Notice of Change and used the Medicare Plan Finder to compare his drug coverage for the coming year. He even called the ...

Could an ombudsman columnist who routinely writes about tourist scams become the target of one herself? The answer is, of course, “Yes.” No traveler is immune to the possibility of a brush with a bad ...

Could an ombudsman columnist who routinely writes about tourist scams become the target of one herself? The answer is, of course, “Yes.” No traveler is immune to the possibility of a brush with a bad ...

Could an ombudsman columnist who routinely writes about tourist scams become the target of one herself? The answer is, of course, “Yes.” No traveler is immune to the possibility of a brush with a bad ...

Could an ombudsman columnist who routinely writes about tourist scams become the target of one herself? The answer is, of course, “Yes.” No traveler is immune to the possibility of a brush with a bad ...