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Correspondence to Dr Ken Catchpole, Surgical Safety and Human Factors Research, Cedars-Sinai Medical Center, Suite 302, 8797 Beverly Blvd, Los Angeles, CA 90048, USA; ken.catchpole{at}cshs.org Human ...

Correspondence to Miss Michelle Halligan, The University of Western Ontario, Health and Rehabilitation Sciences Graduate Program, Elborn College, 1201 Western Road, London, ON, Canada, N6G 1H1; ...

Correspondence to Dr Andrew Jordan Sun, Departments of General Surgery and Urology, Stanford University School of Medicine, Stanford, California 94305, USA; ajsun{at}stanford.edu Background Resident ...

1 NHMRC Centre of Research Excellence in Patient Safety, Monash University, Melbourne, Australia 2 The Alfred Hospital, National Trauma Research Institute, Monash University, Melbourne, Australia ...

Objective: To describe the development and evaluation of the OutPatient Experiences Questionnaire (OPEQ) for somatic outpatients. Design: Literature review, patient interviews, pretesting of ...

Objective To understand how lean thinking has been put into practice in healthcare and how it has worked. Design A realist literature review. Data sources The authors systematically searched for ...

Background Although well-established principles exist for improving the timeliness and efficiency of care, many organisations struggle to achieve more than small-scale, localised gains. Where care ...

15 Centre for Health Services & Nursing Research, Catholic University Leuven, Leuven, Belgium 16 Center for Health Outcomes and Policy Research, University of Pennsylvania School of Nursing, ...

Background There is a poorly understood relationship between Leadership WalkRounds (WR) and domains such as safety culture, employee engagement, burnout and work-life balance. Methods This ...

Department of Anaesthesiology and Critical Care Medicine, The Johns Hopkins University, Baltimore, MD, USA Correspondence to: Associate Professor P J Pronovost Department of Anaesthesiology and ...

Department of Health Services Research & Policy, London School of Hygiene & Tropical Medicine, London, UK Correspondence to Dr Nick Black, Department of Health Services Research & Policy, London ...