To sign up for updates or to access your subscriber preferences, please enter your email address below.

Many researchers study the feasibility and value of using CAHPS surveys to support efforts to improve patient experience in various healthcare settings. This page summarizes current and recent ...

The Resident and Family Engagement module focuses on the roles and responsibilities of the resident and family as a member of the facility safety team. Engaging the resident and family as partners ...

R. Valdez, Ph.D., M.H.S.A. What does healthcare in the United States look like? The answer, of course, is complicated. It depends on one's perspective. But regardless of how one attempts to address ...

Latest available findings on quality of and access to healthcare ...

Stakeholder support, beginning with program design and continuing through the evaluation, is critical to a successful Medicaid care management program. Stakeholders should be involved during each ...

After the Institute of Medicine released its sentinel report, To Err is Human: Building a Safer Health System, the Agency for Healthcare Research and Quality (AHRQ), in conjunction with its Federal ...

The National Center for Excellence in Primary Care Research (NCEPCR) is the home for primary care research at AHRQ. NCEPCR is focused on strengthening the Nation's primary care system, providing ...

In total, we screened nearly 4,000 articles for possible inclusion in meta-analysis—the majority of which were screened out based on a title and abstract review (3,038 of 3,979, or 76.4 percent, were ...

The CAHPS Ambulatory Care Improvement Guide is a comprehensive resource for health plans, medical groups, and other providers seeking to improve their performance in the domains of patient experience ...

Promoting your report means using the tools of marketing, media relations, advertising, and outreach to make sure that people know about your report and are motivated to find it, look at it, and ...

Patient Safety Culture DefinedPatient safety culture is the extent to which an organization's culture supports and promotes patient safety. It refers to the values, beliefs, and norms that are shared ...