If this is the case, click on 'Accept' or ‘Trust’ If this is not the case, please do not continue and contact the IT Service Desk on 020 7882 8888 or raise a ticket.

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

At the Service Desk we get a number of calls and tickets regarding various requests and issues, to help save you time we have compiled this Frequently Asked Questions page. Click on a topic to ...

Students and staff of QMUL will receive a central account. As a student you will get an IT user account once your offer has been accepted. Your QMUL username (e.g ...

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

Kinetics (Kx) is an application used for external and student residential bookings, conferencing, external and internal catering bookings, external event management and marketing activities. How to ...

4. Type in your full name and your QMUL username (in the format of abc123@qmul.ac.uk). Important: do not type in your password on the login screen seen below. Click Continue. Thunderbird will ...

1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another mailbox window appears ...

Office 365 contains a set of mail filtering rules which can be used to organise your email. Queen Mary University's email system currently has a number of spam mail recognition mechanisms that can be ...

These are the steps for setting up an IMAP device or email client for your QMUL email account. 1. Open your email client that uses the IMAP settings. 2. Enter your Name and QMUL email address. 3.