Amplitude, Inc., a leading digital analytics platform, is introducing AI Feedback, a customer feedback engine with a proprietary LLM process that automatically turns raw input into prioritized, ...

Pangaea Data (Pangaea) is forming a multi-year strategic collaboration with AstraZeneca, to make AI-driven clinical decision-making available at scale, and improve how patients are identified, ...

ASAPP, a provider of AI-powered contact center software, is releasing its Customer Experience Platform (CXP), an enterprise solution for building and scaling the Agentic Enterprise.

AI continues to be the topic du jour for various aspects of knowledge management, and 2026 looks to be no exception as leaders in the industry look ahead ...

The goal is enabling frictionless conversational and agentic transactions across enterprise customers worldwide ...

The Luware Nimbus Companion complements the Nimbus Virtual User framework by focusing on augmentation: it supports human users directly with advanced analytics and AI insights, identifying exactly ...

Direct edge performance insights and diagnostics made instantly actionable for IT, end-users, and applications ...

The update empowers organizations to modernize IT, support hybrid workforces, and scale seamlessly across on-premises, cloud, and multi-cloud environments ...

The acquisition will deliver a comprehensive solution that gives marketers a holistic understanding of how their brands appear across owned channels, LLMs, traditional search and the wider web ...

The KM Reality Award recognizes an organization in which knowledge management is a positive reality, not just rhetoric. The award recipient has demonstrated leadership in the implementation of ...

The KMWorld Promise Award is given to the organization that provides innovative technology solutions for customers by implementing and integrating knowledge management practices into their business pr ...

The KM Community Award recognizes an individual or individuals who have made a significant impact in the knowledge management community. The award recipient, selected by KMWorld, has demonstrated ...