ASAPP, a provider of AI-powered contact center software, is releasing its Customer Experience Platform (CXP), an enterprise solution for building and scaling the Agentic Enterprise.

AI continues to be the topic du jour for various aspects of knowledge management, and 2026 looks to be no exception as leaders in the industry look ahead ...

The goal is enabling frictionless conversational and agentic transactions across enterprise customers worldwide ...

The Luware Nimbus Companion complements the Nimbus Virtual User framework by focusing on augmentation: it supports human users directly with advanced analytics and AI insights, identifying exactly ...

3:00 p.m. - 3:45 p.m. C304: Channeling Insight Into Action ...

3:15 p.m. - 4:00 p.m. A105: The Future Knowledge Workforce ...

2:15 p.m. - 3:00 p.m. C104: Intranet Showcase ...

Rebecca has over 25 years of experience in Knowledge and Information Management, with a career spanning roles at Amgen, Amazon Web Services, MetLife and multiple law firms. She has built and led ...

Fernanda Camera is a Knowledge Management Lead Specialist at the Inter-American Development Bank with over 20 years of experience in the KM field across private and public sectors. She designs KM ...

2:00 p.m. - 2:45 p.m. A203: Assessing Knowledge in the Enterprise ...

Elliott is a strategic innovator and thought leader specializing in advanced semantic AI solutions, with deep expertise in generative AI, semantic graph architectures, and knowledge-driven ...

Holding an MSc in the field of policing and counterterrorism, and a post-graduate qualification in mixed methods research from the University of Oxford, Beth's research interests are in citizen ...