“In order to break out beyond the core audience, games need to directly connect to the evolving demands of players who increasingly seek shared-world features and deeper engagement alongside high-quality narratives in this beloved category,” Wilson said in an investor call.

The Veilguard had a strong opening and plenty of hype around its launch, but failed to stick the landing. As EA reported last month, despite good reviews, The Veilguard reached 1.5 million players across all platforms,

Former BioWare employees respond to EA's recent suggestion that Dragon Age: The Veilguard would be more successful as a live-service title.

The Veilguard failing to meet EA goals with only half of the players it wanted, EA CEO Andrew Wilson is reflecting on why that happened.

EA did announce that The Veilguard underperformed, even if expectations were perhaps set a little too high, but blaming this on the game not being a Fortnite ripoff misses the poi

Former Dragon Age lead developers have reacted to the suggestion by publisher EA that the series' most recent entry

The Veilguard failed at least partially because it didn’t have live-service elements. The gaming landscape has changed quite radically over the last decade. Games like Destiny and Fortnite have encouraged developers to look toward making its games everlasting rather than an experience that lasts a finite amount of time.

Last week, publisher Electronic Arts mentioned that BioWare's latest game, Dragon Age: The Veilguard, missed sales projections by a whopping 50%. Was the game's lackluster performance due to a bad story? Outdated gameplay mechanics? Apparently, it was because it wasn't a live service game.

Three months have now passed since BioWare finally saw the long-awaited release of its new RPG Dragon Age: The Veilguard – and despite favorable reviews from critics, EA states that the game failed to reach a "broad enough audience."

Mike Laidlaw, former creative director on Dragon Age, commented on the statements by EA's CEO that Dragon Age: The Veilguard didn't meet expectations.

The Veilguard may have performed below the company's financial expectations. These comments have made their way to the team at BioWare and beyond, and they haven't been received well by key Dragon Age figureheads.